Onstar

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Advocates promote Onstar as an essential safety tool. GM commercials have compared it to seatbelts and airbags, as the next major technology for safe driving. The benefits, they say, include its ability to aid police in tracking down stolen vehicles; contacting emergency medical services in case of an accident (should the driver request this or be non-responsive); notifying drivers of potentially dangerous mechanical problems; emails are sent to owners that give a diagnostics of their vehicle every month if subscribed to; and unlocking doors for drivers (after verifying authorization over the phone) should their keys be misplaced or locked inside their car. OnStar's basic subscription also includes Roadside assistance, as well HFC (Hands Free Calling) which is integrated into the OnStar system and operates in the same way as a regular cell phone does except that it is operated through voice recognition. Automatic Crash Response allows emergency advisors to provide emergency medical services (EMS) with additional crash information such as rollover status, direction of impact, which airbags have deployed (front, side etc. ,) and the Delta-V (change in velocity) Force which is a medical measure of the intensity of an impact. All this information allows EMS to respond to the crash with appropriate equipment.

Detective Dave Graham shares his story on how OnStar has assisted him with on-the-job criminal cases and personally when he was the victim in a high-speed crash.

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